Shipping Details:
• All orders will be processed within 24 hours of being placed.
• We ship via UPS, Fed Ex & USPS.
• NO minimum purchase required.
Returns/Exchanges:
EcoSolar Products will accept products returned by customer for a period of 7 days from the date of sale provided:
• The item is in new and unused condition completely intact with all cables, accessories, manuals, etc. included in the original box.
• EcoSolar Products cannot be held responsible for the performance of the product if it was not recommended and installed by a Professional Installer in your area.
• All returns must have a Return Authorization number before it will be accepted EcoSolar Products. RA numbers are valid for 7 days only.
• Items should be returned to EcoSolar Products (with a copy of the original invoice) with freight prepaid by the customer. Any item returned beyond the 7 day RA period and/or without a valid RA number will be refused by EcoSolar Products.
• Merchandise must in the original box and must include all manuals, remotes, cables, packing, and other materials. The RA number should be prominently displayed on the shipping label of each box containing returned product. Do not write on the box.